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PLDT MyDSL Plan Xperience
By Mary Palms
I am currently using PLDT MyDSL as my internet provider. I’ve been using PLDT for almost 3 years now, and i’m under the PLDT MyDSL Xperience Plan 999. Now they upgraded their speed to 1Mbps, a really noticeable upgrade. It really change my internet browsing experience when they upgaded the PLDT MyDSL Xperience from 512kbps to 1Mbps. Now watching video on youtube is a breeze, no freezing and no waiting for me just smooth clear video feed.
 I measured my speed using third party dsl speed tester, www.speedtest.net and this were the results. Dowload speed also got better, now i can download files faster which can save me time and electricity. A truly great service and upgrade made by the PLDT, and I have no reason to let go of their service, well if there is a plan out there that will match PLDT MyDSL performance maybe I will reconsider.
 Now let’s talk about their customer support hotline 171. For my personal opinion, there are some inconsistency with their agents regarding customer orientation. Sometimes when I called their customer support I felt important to them, and they really talk me about that they are doing the best they can. But some of my calls are not always pleasant, since they always talk me on rebooting the modem eventhough I’ve told them that I’ve done that a couple of times already. But nevertheless they get the job done even sometime its slow (I never really notice their slowness since once in a blue moon lang yata magkaroon ng problem ang DSL ko) and for me that is a great thing.
So overall PLDT MyDSL is nine stars out of ten stars for me. I am a very satisfied with their services.
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Topics: Services |
May 20th, 2008 at 7:35 pm
f** this, its not true!
June 12th, 2008 at 4:23 pm
talaga! I will go na lang pala for DSL…plan ko namang magpa install ng globe.
June 14th, 2008 at 9:03 am
wow sana umabot din eto sa green valley sa Baguio we’ve been searching for any available Internet provider in our place but until now wala parin kahit smart bro wala ding peer point kaka disappoint!!
June 23rd, 2008 at 9:57 am
sana ganyan din smartbro ko …
August 21st, 2008 at 4:27 pm
how i wish! if that’s the case then, they should expand their horizon to accomodate others.
September 3rd, 2008 at 3:34 am
bkt hnd totoo? dsl ka dn ba? alm ko bsta dsl mbilis.
but sumtyms nadidisconnect.
November 25th, 2008 at 1:34 pm
read between the lines….Pldt//SUCKS/Pldt
November 26th, 2008 at 7:36 pm
in my area Plan Xperience is still running @512kbps only; mediocre at best. when inquire about pldt’s rollout plan customer service will just tell you that they’ve advertised “up to 1Mbps” not equal to or exactly or almost 1Mbps.
November 27th, 2008 at 12:49 am
siguro may mga area PLDT na hindi sila best kundi worst.. pero dapat di ba copy exactly ang service nila.
Try ninyo din check baka puro malware ang nakuha ng PC ninyo thru browsing try checking it with lavasoft malware removal tool. http://www.lavasoft.com.
Adrik,
Dapat reklamo yan.. kasi ako pag bumaba ng 80% of the market speed nila eh nagrereklamo na ako..Kinukulit ko talaga sila.
December 28th, 2008 at 2:11 pm
There’s a better forum for this to air out the good & bad. Enjoy!
April 30th, 2009 at 10:41 am
I feel that they need to improve and do something with their customer service. I have been requesting for a DSL installation since 2-3 wks ago, and have requested for a simple fax of their application form but to this date I have not received any. Whatever happened to their ad ” PROCESSING WITHIN 24 HOURS ” on the net ????? I am SO disappointed and dismayed ! I have been a PLDT subscriber for the longest time and this is the service I get ????? I pressume writing a complaint letter to their superiors will make them realize how disgusted I am for making me wait this long. For those who intend to get a DSL line, it is imperative to make a follow-up EVERYDAY to assure that your application is processed. Just an advice.
May 13th, 2009 at 7:04 pm
gamit ko ngayon ung pldt mydsl plan 990 angbgal.. pwede bang i Upgrade s 999 plan..para bumilis,….,
June 4th, 2009 at 1:23 pm
gamit ko plan 990,super bagal, .02mbps pinakamabilis. upgrade plan 999, mabagal .360mbps pinakamabilis sa madaling araw
June 4th, 2009 at 1:28 pm
gamit ko po ang speedtest.net nila hanggang ngayon mga 5 minutes ago hindi pa tapos mag-load. YAN ANG PLAN 999!
ANG GALING